Managing the hotel's daily base activities like housekeeping, guest assistance, data maintenance, food support, etc. The goal of a Hotel Consultant is to ensure the smooth and effective running of Hotel premises and provide the best guest experience. Hospitality operations include Front Office, Housekeeping, Maintenance, F&B, Guest Service, Marketing and sales, Reservation, Finance Management, Security, and Employee Management.
1. When negative reviews and feedback started receiving
2. Mentioned inaccurate guest details
3. Lack of maintaining reservations and bookings
4. Lengthy turnaround time
5. Facing problems in handling daily basis operations
1. Hotel Property Management System (PMS): Handles front-office capabilities.
2. Hotel Revenue Management System (RMS): This system helps determine the pricing structure and collects hotel-specific and industry-based average data to achieve the best results.
3. Hotel Customer Relationship Management (CRM): Building relationships with customers. It aims to enhance customer satisfaction by providing the best services to them.
4. Hotel Point of Sale System (POS): Provide proper data of total sales and purchases from the customer's point of view from several points.
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