Pre-Opening Support
End-to-end operational guidance to take your hotel from planning to soft opening—on time, on budget, and fully guest-ready. We manage the critical moving parts so your team launches with clarity, confidence, and revenue momentum from day one.
Who This Is For
- Hotel owners developing a new property
- Developers approaching opening or soft-launch phase
- Investors seeking a smooth transition from build to operations
- First-time hotel owners needing structured operational setup
- Projects facing tight timelines or complex openings
Key Outcomes
- On-time, on-budget hotel opening
- Fully staffed leadership team before launch
- Clear SOPs and operating standards from day one
- Revenue-ready sales and pricing strategy at opening
- Controlled pre-opening costs and reduced launch risk
What We Deliver
Pre-opening roadmap and milestone planning
General Manager and core leadership hiring support
Organizational structure and manpower planning
SOP development across departments
Menu planning and F&B concept setup
Sales targets, rate strategy, and opening budgets
Vendor coordination and operational readiness checks
Soft-opening and go-live support
Our Process
01
Pre-Opening Strategy & Timeline
Define scope, budgets, and a clear milestone-based opening plan aligned with your target launch date.
02
Team & Systems Setup
Support hiring of the General Manager and key leaders while establishing SOPs, workflows, and reporting systems.
03
Operational Readiness
Finalize menus, pricing, sales targets, vendor onboarding, and trial runs to ensure the hotel is guest-ready.
04
Soft Opening & Launch Support
Guide soft opening execution, performance tracking, and early-stage optimization to stabilize operations quickly.
Frequently Asked Questions
How early should we engage pre-opening support?
Ideally 6–12 months before opening. However, we also step in during late-stage or delayed projects to stabilize timelines and execution.
Do you help with hiring only leadership or full staff?
We focus on the General Manager and core leadership team. The on-ground team then executes bulk hiring using our structure and guidance.
Can you work alongside a brand or operator?
Yes. We coordinate closely with brands, operators, and consultants to ensure alignment while protecting owner priorities.
Will you stay involved after opening?
Yes. We typically support through soft opening and stabilization, with the option to transition into asset management or advisory roles.
Ready to Get Started?
Book a free 20-minute strategy call to discuss your opening timeline and how we can support a smooth, profitable launch.
